Empathy the essential skill

Working from home means we need to adapt. It can be great but it also has its challenges. We need new skill sets that we may not have needed before. The pandemic has meant we need to do and lead our teams differently. Learning how to use empathy is the essential skill required in remote work.

The big change is we need more emotional intelligence. The most important skill is improving our empathy.

Empathetic Small Talk

We need to develop our small talk… and make it count. Pay attention to the individual and let them know it’s all about them. Ask them a personal question, relate the question to something that matters to them. Include family, friends, and pets.

Be visible

Turn on your camera and show up as a real person it allows you to be in a vulnerable space for each other. Embrace it. We get it is awkward but this is the new world so we need to find ways to make it work. Make sure it is a presentable space, so please don’t have your dirty laundry in the background. Way too vulnerable.

Vulnerable leadership

It is ok not to know when the pandemic will end. You can say I don’t have all your answers. Also, I take the time to acknowledge how that feels for someone who wants to be reassured at that time. Everyone has their own challenges that are unique to them. Answers are not always required.

Create a different routine

Everyone finds comfort in their predictable routines so create them. Find new ways to create a rhythm whether that is a phone call to check in personally, or team meetings, or even small tasks.

Find a way to relate to your staff to show up and show you care in a way that matters to them. Empathy matters now, but remember the pandemic won’t last forever.

Leadership Development

Hey there! If you’re like most people, you’ve probably heard the term “leadership development” thrown around quite a bit. But what does it really mean, and why should you even care about it? Well, let me break it down for you.

Why is burnout affecting more leaders?

Why are we seeing burnout affecting more leaders? The last 5 years have seen change at a unprecendended levels. Remember, as a leader, taking care of yourself is not only important for your own well-being, but also for the well-being of those around you. By prioritising self-care and setting boundaries, you can prevent burnout and be a more effective leader in the long run.

Personal and professional development

Equine Assisted Learning is a powerful and effective approach to personal and professional development for people of all ages.

Horses for Leaders

Horses for leaders or equine-assisted learning for leadership is a form of experiential learning that develops a range of leadership skills

Managing People is the Hardest Thing

Managing people is one of the hardest parts of being a CEO, but it’s also one of the most rewarding as your staff are part of your success.

Impacts of Excessive Stress on Leadership

The impacts of excessive stress affect your ability to lead and also your team's performance. As a leader, it's...

The Growth is on the Edges

Fear. Anxiety. Dry mouth. Reactive. Upset in the pit of your stomach. Worry. Heart racing. What if… Emotional....

CEOs “it’s lonely at the top”

It’s a common saying among CEOs “it’s lonely at the top.” But why? Being at the top comes with a lot of advantages but it also comes with some unique challenges. Get connected and don’t be afraid to admit you are lonely at the top because you are not alone.

My retail therapy was buying a horse

Ever felt dog tired and just needed a little something to pick you up and make you feel better? Most people buy a new dress, maybe a new lipstick. Well, my retail therapy was buying a horse. After years of not owning a horse with nowhere to put one, I decided that the only thing going to make me feel better was buying a horse.

#empathy #leadership #learning #Life skills #sharing knowledge

November 10, 2020